Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
What is the RUCKUS Technical Family?
RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.
More than just another tech group, RTF thrives on the connections and expertise of its members.
Why You Should Join RTF
We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.
Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.
Why choose the RUCKUS Technical Family?
Stay updated with the latest technology
RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.
Reliable support from RUCKUS Experts
Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.
Curated, high-quality technical content
Receive only the most relevant and actionable content through our curated resources
Collaborative community
Connect with peers, share experiences, and collaborate to solve even the toughest technical issues.
Webinars
Monthly Webinar
August 20th – RUCKUS Services at the Edge
Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.
RTF Hospitality & MDU webinar
IPTV & Streaming media; MDU Best Practices
Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.
Webinar archive
Check out older webinar recordings available in a variety of local languages.
RTF Onboarding Days
Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!
If you're already a partner, log in to register for the webinar.
Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.
Community events
Stay connected in person and online. Find events in your industry and connect with professionals just like you.
Stay informed with the RUCKUS Technical Family Newsletter
Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox
Forums
Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.
RUCKUS Community
How can I make a client to printing, both client and printer in the same SSID connected via wireless,but with client isolation? I whitelisted the printer'sMAC address,but that does not work. What amI missing? I want to keep the client isolation on the SSID.
My company's switch logs show Down and Up statuses on the interfaces, even though the end devices are operational. We performed a firmware update to see if it would resolve the issue, but it didn't.
I bought 2 r720 off eBay.One of them was inaccessible after reset and I had to flash the firmware via uart console, successfully.I got both of them updated to the latest Unleashed version that shows support for r720. Everything seemed fine. Unleashed version 200.15.6.212.20Except when I put it in place I get speeds under 100 on 5ghz down and upI have separate ssid for 5 and 2.4, both give low speeds under 100It’s like it’s capped at 100 down but I check the port info under ap status and it says 1000 full auto. Which checks out on my switch as well.PoE injector is 90w Poe++, I found I had to set the power to bt manually in ap settings to get rid of that warning about low power.That didn’t change anything same exact speeds as it was when it was set to af and drawing 15w…..I’m very confused by this. Is there something I’m doing wrong?Both of these r720 exhibit the same behavior and same speeds.So I’m less inclined to believe it’s a hardware issue but who knows.Is the latest Unleashed version for these not good, if so can someone recommend best version for an r720.I’m at a loss any info and guidance would be greatly appreciated. Thanks everyone.
Hello, I am trying to setup my Ruckus ICX 7150 C12P running router code. I am trying to follow this video (around the 51:00 mark + or - a few mins)https://www.youtube.com/live/TNVuHk8e-zM?si=9DsiNzXt3szFlM1S. When I type in router-interface ve 1, I get this error code, " error- IP routing, vrf, ip policy, route-only, rpf-mode, ip mac or ip tcp mss was configured on ports 1/2/1. How can I resolve this issue? Some context: I up my uplink in port c1 which will eventually connect to my modem but it is connected to a switch right now. I am trying to set up 3 APs and have different VLANS for the family and guests and IOS devices. But I might connect a switch before the AP as I only have one port in my rooms (would I tag them or leave it untagged?). Thanks in Advance.
Hello there,we have a bigger setup with 436 Access Points. These are controlled with two SZ-124 in a cluster. It's running on version 5.2.2.0.317. The following Access Points are in use: R500, R510, R550, T300 and T750.We would deploy the vSZ instances on 6.1.12, since 5.2.2 is End-of-maintenance. This is the first issue, because the R500 and T300 models aren't supported in 6.1.12 - only with 5.2.2 AP patch. Also, some zones are mixed with supported and unsupported AP's My idea is this:Deploy two vSZ-E in a cluster on version 6.1.12 and migrate the supported AP's zone by zone to the new controller.Then create zones with AP patch 5.2.2 to which the unsupported AP's are migrated.After they have received an hardware refresh, move the AP's to the original zones on the new controller.Do you know if this will work or do you have any suggestions?Thanks in Advance!
Hi Expert,I am unable to downgrade my R770 Unleashed firmware from 200.18.7.1.323 to 200.16.7.0.402 via the Local Upgrade page.The R770 has an issue initializing Wi-Fi after completing the Quick Setup on version 200.18.7.1.323, so I would like to downgrade to 200.16.7.0.402 for testing purposes.For reference, the AP was originally running the standalone firmware 122.0.0.0.722. I upgraded it to 200.18.7.1.323 for testing, but the Wi-Fi initialization issue persists(Hardware problem detected during AP [XX:XX:XX:XX:XX:XX] attemp to join [No Radio]).Could you please advise how I can successfully perform the downgrade or how to setup the WIFI without problem?Thank you for your assistance.Best regards,George Lin
Featured resources
Network Security with Zero Trust
Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.
RUCKUS Education Videos
The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.
Technical documents
Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!