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Not able add TS350SE with zero touch Mesh

Hi,We have two TS350SE access points and one is located outside in a cabinet (AP-1) and hard to connect to the other one by cable. I gave the outside unit a factory reset (firmware version is the same as the local unit) and added it's serial number to zero touch mesh in the Root AP. I can see in the zero touch mesh screen that it status is joined, but the access point is seen as disconnected in the Access Points screen, and the system log tells:Root AP accepts MESH connectionConnection request from AP-1 is refused, Unleashed does not support discovery across subnets.Does anybody know how we can resolve this?

Migration from SZ100 (3.5.1.0.862) to vSZ-E – Best Approach for Mixed AP Environment (Wi-Fi

Hello everyone,We’re in the process of migrating from a SmartZone 100 (running version 3.5.1.0.862) to a vSZ-E deployment. Our goal is to support both legacy Wi-Fi 6 access points (H500, R500, R510, R600, R700, T300, R350, R550) and new Wi-Fi 7 APs (R770).We're facing some challenges and would appreciate insights from those who have handled similar migrations. Specifically, we’re looking for the best approach to migrate or re-deploy the environment while keeping all APs operational and minimizing downtime.Would you recommend:Upgrading the existing controller and doing a full backup/restore into vSZ?Starting fresh with a new vSZ deployment and migrating APs zone by zone?Any specific firmware path or version to ensure compatibility with both AP generations?Thanks in advance for your guidance!

请问如何进入R850，我一进去就出错。

请问如何进入R850，我能ping通192.168.0.1，但是，我打开网页就显示：无法连上这个网站，192.168.0.1拒绝连线。

Issue booting an ICX7150-12

Hello,I am having an issue booting from the primary partition of my ICX7150The following is a snippet of what happens when the primary partition begins to boot.I can boot the secondary just fine by hitting 'b' and running the secondary partition.I have tried following the steps to recover the partition via TFTPStarting kernel ... Mounting file system... booting with 4.4 kernel NAND Type: Micron NAND 2GiB (x 1) PLATFORM MN dd cmd: UBI Config partition mounted Resource partition is mounted!! eUSB Not mounted or detected Processing packages from primary partition New packages found, uninstalling old packages if any.. UBIFS error (ubi0:0 pid 717): ubifs_check_node: bad magic 0x6501831, expected 0x 6101831 UBIFS error (ubi0:0 pid 717): ubifs_check_node: bad node at LEB 86:754784 Not a node, first 24 bytes: 00000000: 31 18 50 06 f8 b7 48 db 04 23 18 00 00 00 00 00 a0 00 00 00 00 02 00 0 0 1.P...H..#.............. UBIFS error (ubi0:0 pid 717): ubifs_read_node: expected node type 0 UBIFS error (ubi0:0 pid 717): ubifs_iget: failed to read inode 6775, error -117 UBIFS error (ubi0:0 pid 717): ubifs_lookup: dead directory entry 'formparser.cpy thon-35.pyc', error -117 rm: can't stat '/.pkg/usr/lib/python3.7/site-packages/flask_packUBIFS error (ubi 0:0 pid 717): ubifs_check_node: bad CRC: calculated 0xc3babc1a, read 0x7907b52f age/werkzeug/__pycache__/formparser.cpython-35.pyc': Structure nUBIFS error (ubi 0:0 pid 717): ubifs_check_node: bad node at LEB 86:754944 eeds cleaning rm: can't remove '/.pkg/usr/lib/python3.7/site-pa magic 0x6101831 ckages/flask_package/werkzeug/__pycache__/utils.cpython-35.pyc': crc 0x7907b52f Read-only file system rm: can't remove '/.pkg/usr/lib/python3. node_type 0 (inode node) 7/site-packages/flask_package/werkzeug/__pycache__/routing.cpyth group_ty

Ruckus smartzone 100 import backup settings into virtual smartzone

Good afternoon,We have a Smartzone 100, but unfortunately, it broke. By connecting the disk to another machine, I was able to retrieve the last backup I made. We'd like to import this into a virtual Smartzone we're already running. However, it turns out I can't import the backup into it.Can you help me with this?Sincerely,Martijn

Issues with Click-Through Captive Portal on Guest SSID

Hi all,We're transitioning from Cisco 5500 WLCs to Ruckus (vSZ-E 6.1, hosted in Azure) and have set up a Guest Access captive portal with "Always Accept" for our Guest SSID where user has to accept terms and conditions for internet access. It’s mostly working, but we’re facing a few issues:Mobile Redirect – Windows devices redirect fine, but iOS/Android users aren't redirected automatically. Is there a fix for this?SSL Certificate Warning – Since the portal is served by the AP (AP's local IP), users see a "connection not private" warning. How can we use a public cert with APs to avoid this?Portal Hosting from vSZ – Ideally, we’d like to server the portal from the APs as we do not want the Guest to break when controller goes down, if using controller to host the portal is the only way then the guest VLAN is isolated and has no access to vSZ (in Azure). What are our options here? We do not have any domain associated with our our vSZ-ERuckus documentation hasn’t been very clear on these. Would this be worth opening a support ticket for?