RUCKUS Technical Family

What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues.

Webinars

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Monthly Webinar

October 22nd – SmartZone 7.1.1 and Unleashed 200.18 Updates

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!

If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.

Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you.

View upcoming events

Stay informed with the RUCKUS Technical Family Newsletter

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

Read past RUCKUS Technical Family Newsletters

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

REST API “Permission Denied” Error When Accessing /aps Endpoint on Ruckus Controller

I’ve been working on retrieving information from a Ruckus controller using the REST API on my VPS.Here’s what I did:I selected the username that belongs to the super-admin group.I successfully obtained the login cookies using this username and password (I confirmed I can log in via the controller web UI).Using these cookies, I can successfully access the /domains endpoint.However, when I try to access the /aps endpoint, I receive the following error:{"message":"Permission denied (Access is denied)","errorCode":211,"errorType":"Lack of admin privilege"}Even though I’m using a super-admin account, the controller still reports that I lack admin privileges.Does anyone know why this happens and how to resolve it?

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ICx 6430-24p

I have powered a few ports to use for PoE cameras. It powers the cameras no problem. When I plug in the switch to the network it will not pass the camera data to the DVR. But when I plug in the switch to another switch, the data is passed perfectly. Why can I not plug in the data cable to the ICX switch directly?

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ICX7150-48P update firmware

Hello everyone,Sry for my english, it is not my native language.I have at work someICX7150-48P that haven't been updated recently (SPS08095k in 2023) and i'd like to know if i can go straight to the 10.0 or do i to install first the 09.0.If i install the 09.0, is the version 09.0.10k alright ? And for the 10.0, i have no clue wich one i should install.Thank you in advance

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I would like to make an inquiry.

I work for a company in Korea called Yeongwon I&S.It's a public institution called the Korea Health Insurance CorporationWe are maintaining the delivery and maintenance of ICX6650.Request a patch history investigation for ICX6650We are currently using the 07.5.00bT323 version, and I understand that the 6650 model is EOSL expiration.I think it's right not to proceed with the version patchI think the management side of the business will request an official letter from the manufacturer.How should I proceed in this case?

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Solved - ICX8200 stack, how to change single vlan port on switch 5 of stack

I have a stack of 5 ICX8200 switches and need to change the vlan of a single port from vlan 10 to vlan 1 but this port is on the 5th switch of the stack, how do i jump to the 5th switch to make this change.?Second question once the change has been made do i need to save the flash om switch 5 (the one i'm making the changes on) or om the Active (primary) switch of the stack.?

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ICX 7850 -FS

Do Ruckus ICX 7850-48FS support nat

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Featured resources

Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!

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