Welcome to RUCKUS Networks, part of CommScope's world-leading portfolio of networking solutions. Learn more.
Get Support for RUCKUS Networks Products
Operate your RUCKUS products at peak performance with RUCKUS Support services. We support your mission-critical network infrastructure with tools, training, and technical expertise.
Support Offerings, Warranty Support, Policies/Procedures, and RUCKUS Diagnostic Dashboard (RDD)
Watch videos, read KB articles, and download reference documentation
Search KB articles and all Support Portal content
RUCKUS Community Forums
Join customer discussions and read the latest community announcements
Download the latest software releases and firmware updates
Read and download technical documentation and Release Notes
Engage RUCKUS TAC via live chat, check status on a Case or RMA, or call TAC for P1/P2 issues
Licenses, Registration, and Warranty
Manage your Ruckus product licenses, warranties, and support entitlements.
Register a New Support Account
RUCKUS Support Portal new user registration
Activate Support Purchases
Activate Support Contracts and Software Licenses via Purchase Code
Manage Support Purchases
Search and manage Support Purchase Agreement (SPA)
Register new warranties on RUCKUS hardware
Organize and manage RUCKUS assets
License Manager (LiMAN)
Manage software licenses for SmartZone products
Download licenses for physical or virtual controllers, and switches