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RUCKUS One Hospitality Edition is purpose-driven to do exactly that. By blending AI-driven insights, cloud-managed control, identity-based access, and scalable automation, it delivers tangible value to every key stakeholder in the hospitality ecosystem: hotel brands, property owners, service providers, and on-site IT managers.
Let’s explore how each group benefits from this transformative platform—and how new innovations make it even more powerful.
For Hotel Brands: Promote Consistency and Enhance Guest Loyalty
Hotel brands are built on consistent, high-quality experiences across diverse properties and locations. RUCKUS One Hospitality Edition helps brands standardize connectivity and policy enforcement while gaining data-driven insights to elevate their overall guest offering.
- Brand 360 Dashboard: Offers real-time visibility into guest experience, network health, SSID compliance, and partner performance across all properties. Brands gain centralized monitoring allowing them to uphold standards globally.
- Guest Experience Scores: Proprietary algorithms calculate quality scores across properties, providing a data-driven way to measure and improve brand-wide performance.
- Role-Based Access Control (RBAC): Gives brands the ability to delegate responsibilities securely while maintaining control over critical network functions.
- Personalized Services: Property Management capabilities enable tailored guest experiences and seamless network onboarding by delivering zero trust, highly secure network connectivity and accessibility. This system automates property management tasks and room allocation, simplifying and streamlining the guest onboarding process for a smoother, more efficient experience.
With the RUCKUS One solution, hotel brands aren’t just managing infrastructure—they’re reinforcing brand trust with every connection.
For Property Owners: Reduce Costs, Improve ROI, and Enable Differentiation
Whether managing a single resort or a portfolio of hotels, property owners want infrastructure that performs and pays dividends.
- Operational Cost Reductions: Helpdesk tickets for Wi-Fi issues are significantly reduced thanks to proactive monitoring and automated troubleshooting.
- Increased Guest Satisfaction: Reliable, fast, secure Wi-Fi leads directly to higher satisfaction scores and better reviews.
- Identity-Based Access: DPSK3 provisioning tied to guest identity enables a secure and personalized experience without increasing IT workload.
- Support for Premium Services: Owners can monetize advanced Wi-Fi tiers, or offer Wi-Fi upgrades as loyalty perks, all managed automatically.
By deploying the RUCKUS One Solution, owners gain a future-ready platform that enhances both guest delight and long-term profitability.
For LAN Service Providers (LSPs): Scale Operations with Smart Automation
LSPs play a critical role in designing, deploying, and managing hotel networks. RUCKUS One Hospitality Edition delivers groundbreaking new features designed specifically to meet the operational challenges of LSPs.
- Smart Configuration Template Management: With features like drift analysis, enforcement, cloning, and one-click remediation, LSPs can deliver network consistency across properties while reducing deployment time and human error.
- Enforcement Mode: Locks down configurations to prevent unauthorized changes, ensuring continuous compliance and reducing the risk of introducing network issues from improper configuration changes.
- Clone & Customize Templates: Speeds up rollout across properties with consistent best-practice configurations.
- Multi-Site Visibility & Automation: The RUCKUS One solution allows LSPs to manage hundreds of sites as easily as one, with real-time insights and automation.
This template-based engine enables LSPs to deliver consistent, compliant, and scalable hospitality networks while dramatically lowering operational overhead.
For Hotel IT Managers: Simplify Management and Enhance Security
On-site IT teams often manage a complex mix of guest and back-of-house Wi-Fi networks, IoT devices, and internal systems. RUCKUS One Hospitality Edition makes that job simpler, faster, and smarter.
- Real-Time Monitoring: A single intuitive dashboard provides insight into device health, bandwidth usage, guest satisfaction scores, and incident alerts.
- Automated DPSK3 Provisioning: Assigns unique, secure Wi-Fi credentials per guest or room automatically, improving security while reducing manual effort.
- Role-Based Access: Allows IT managers to delegate functions securely without losing oversight.
- Granular Policy Enforcement: Enables enforcement of policies tied to identity groups (e.g., staff, contractors, VIP guests), supporting zero trust principles.
The result? Less time troubleshooting and more time delivering frictionless guest experiences.
For Guests: Effortless, Secure, and Personalized Connectivity
Guests expect seamless and secure connectivity from the moment they arrive. RUCKUS One Hospitality Edition is designed to deliver a truly guest-centric experience.
- Instant, Room-Specific Wi-Fi: With automated DPSK3 provisioning, guests receive a unique, secure Wi-Fi credential linked to their booking and identity, ensuring easy, private access with no captive portals.
- Frictionless Onboarding: Personalized Wi-Fi credentials are sent via email, SMS, or QR code, enabling guests to get online effortlessly.
- High-Performance Connectivity: Whether streaming their favorite shows, working remotely, or engaging with smart in-room systems, guests enjoy consistent high-speed performance throughout the property.
- Enhanced Security: Identity-based access enables personalized, secure Wi-Fi by associating credentials with verified guests, protecting personal data and improving trust.
RUCKUS One Hospitality Edition turns Wi-Fi into a positive, memorable part of the stay, reinforcing satisfaction and brand loyalty.
Smarter hospitality starts here
From brand compliance to guest personalization, and from IT simplification to business ROI, RUCKUS One Hospitality Edition brings everything together in a single, intelligent platform. And with recent enhancements to template management, DPSK3 onboarding, and RBAC capabilities, it's never been more powerful, or purpose driven.
If you're looking to deliver an exceptional guest experience while streamlining operations at every level, RUCKUS One Hospitality Edition is ready to deliver.
Explore more or start your free trial here.
Looking for proof? See how leading hotels are already achieving incredible results. Learn more in our recent case studies—including how a prestigious property on Lake Como modernized its guest experience with RUCKUS One. These real-world deployments show how RUCKUS purpose-driven and AI-driven networking is resonating with customers and redefining expectations across the industry.
Discover the success stories and innovations that transform hospitality here.
To explore the full range of solutions, use cases, and innovations tailored for hotels, resorts, and managed properties, visit the official RUCKUS Hospitality Solutions page, It’s your gateway to smarter, scalable, and guest-first networking for the hospitality industry.
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