Elements of Byron

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Seamless connectivity across 50 acres for every guest, device, and destination
Located on the iconic Byron Bay coastline in Australia, Elements of Byron is a five-star eco-resort spanning 50 acres of rainforest, dunes and beachfront. With luxury, nature and guest experience at its core, reliable connectivity has become essential to supporting the modern resort lifestyle, from digital entertainment to mobile-enabled guest services.
The resort partnered with RUCKUS to replace its legacy network with a high-performance Wi-Fi 6 solution powered by RUCKUS R650 access points, ICX switching and the RUCKUS One cloud platform. The new infrastructure delivers seamless roaming across villas, restaurants, pools and cabanas while supporting staff tablets and smart sustainability systems such as solar monitoring and energy optimization.
With a network as dependable as the resort is serene, Elements of Byron now offers uninterrupted connectivity for every guest and team member, enabling an experience where travelers can connect deeply with nature while staying effortlessly connected online.
Fast Facts about Elements
- Five-star eco-resort located in Byron Bay, Australia
- 94 luxury villas and suites spread across 50 acres
- Award-winning sustainability-focused accommodation
Requirements
- Seamless Wi-Fi coverage across villas, pools, spa, restaurant and outdoor spaces
- Support for high-density guest streaming and mobile staff operations
- Reliable infrastructure for smart sustainability systems
- Scalable architecture ready for future expansion
Challenges
- Legacy GPON network caused 10–15-minute Wi-Fi dropouts during roaming
- Dead zones across open areas and low-rise buildings
- Staff tablets lost connection mid-task, impacting service workflow
- Increasing guest complaints about connectivity performance
Solutions
- RUCKUS Wi-Fi 6 (R650) indoor and outdoor access points
- RUCKUS ICX switch backbone
- RUCKUS SmartZone and RUCKUS One cloud platform for centralised management
- BeamFlex+ and ChannelFly technologies to optimise performance in high-interference environments
Benefits
- 100% Wi-Fi coverage across the resort
- Zero guest connectivity complaints post-deployment
- Staff apps run without interruption, improving operational efficiency and service speed
- Scalable foundation supporting smart metering, solar and future expansion