CONDIGEL Group
Reliable Wi-Fi connectivity for harsh, sub-zero environments
For over 50 years, CONDIGEL Group has been a leader in temperature-controlled food logistics across France, managing nine warehouses and employing 280 specialists to deliver safe, high-quality products. Operating in frozen storage facilities reaching -50°C, the company faced major challenges with connectivity and operational continuity.
Unreliable Wi-Fi in its cold storage zones resulted in hourly productivity losses and stock inaccuracies, costing approximately €30,000 annually. Forklift operators and logistics staff struggled with traceability and communication between terminals and backend systems, while network security and coverage remained persistent pain points.
To overcome these challenges, CONDIGEL turned to RUCKUS® networking solutions—deploying a mix of R550, R510, R350, R310 (indoor) and T350, T350SE (outdoor) access points managed through the Virtual SmartZone™ (SZv-E) controller. Partnering with FrameIP, CONDIGEL implemented a fully redundant, high-performance wireless network built to thrive in freezing, metal-dense conditions.
Since deployment, CONDIGEL has achieved 50% fewer IT support tickets, near-zero downtime, and measurable gains in productivity and inventory accuracy. With RUCKUS, CONDIGEL has secured its critical operations, strengthened its logistics precision, and future-proofed its network for the expansion of IoT and smart warehouse applications.
Fast Facts
- 50+ years of cold chain logistics expertise
- 9 warehouses (8 in Le Havre, 1 in Argentan)
- 280 employees
- Facilities operate from -20°C to -50°C
- 145 RUCKUS access points deployed
Challenges
- Frequent Wi-Fi disconnections in sub-zero storage zones
- €30,000/year in losses due to downtime and stock errors
- Poor coverage through dense, metallic warehouse structures
- Lack of secure SSIDs compromising network integrity
- Need for centralized visibility and management
Solutions
- RUCKUS Virtual SmartZone™ (SVz-E) for unified control
- R550, R510, R350, R310 indoor APs
- T350 and T350SE outdoor APs
- BeamFlex® adaptive antenna technology
- Integration with FrameIP, RUCKUS Big Dogs Partner
Benefits
- Stable, high-performance Wi-Fi in extreme cold
- 50% fewer IT tickets and reduced maintenance costs
- Elimination of up to 1 hour of daily downtime
- Improved traceability and logistics accuracy
- Easy, centralized management through SmartZone™
- Future-ready infrastructure for IoT and automation
