partnerpro-get-started-col4
RTF-team-overview

What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

RTF-stay-updated-megaphone

Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

RTF-reliable-support-group-icon

Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

RTF-curated-content-open-mail-icon

Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

RTF-collaborative-community

Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

smart-campus-ebook-hero400b

Monthly Webinar

October – RUCKUS Unleashed with Wi-Fi 7 & Pro AV support

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

hospitality-main-hero-400b

RTF-webinar-archive-hero_500x281

Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive


RTF-events-calendar

Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hi,I have 2 ICX 7150 in stack mode.This morning all 2 switches wasn't reachable. I shutdown all and re connect power. After this only the active switch work normally. The other one has only stack port on.It looks like the second switch doesn't want to join the stack. How can I force it to rejoin the main stack?Via serial port on second switch i capture this code:2:_soc_hr3_ser_process_parity_hash: unit 2 has multiple parity errors2:soc_ser_correction: SER_CORRECTION: reg/mem:8823 btype:17 sblk:0 at:-1 stage:0 addr:0x1c000000 port: 0 index: 2392:_soc_ser_mem_correction: mem: 8823=L2X blkoffset:72:_soc_ser_mem_entry_restore: CLEAR_RESTORE: L2X[8823] blk: ipipe0 index: 239 : [0][1c000000]2:_soc_hr3_ser_process_parity_hash: unit 2 entry 3043 parity error2:soc_ser_correction: SER_CORRECTION: reg/mem:8823 btype:17 sblk:0 at:-1 stage:0 addr:0x1c000000 port: 0 index: 30432:_soc_ser_mem_correction: mem: 8823=L2X blkoffset:72:_soc_ser_mem_entry_restore: CLEAR_RESTORE: L2X[8823] blk: ipipe0 index: 3043 : [0][1c000000]2:_soc_hr3_ser_process_parity_hash: unit 2 entry 3047 parity error2:soc_ser_correction: SER_CORRECTION: reg/mem:8823 btype:17 sblk:0 at:-1 stage:0 addr:0x1c000000 port: 0 index: 30472:_soc_ser_mem_correction: mem: 8823=L2X blkoffset:72:_soc_ser_mem_entry_restore: CLEAR_RESTORE: L2X[8823] blk: ipipe0 index: 3047 : [0][1c000000]2:_soc_hr3_ser_process_parity_hash: unit 2 entry 4299 parity error2:_soc_hr3_ser_process_parity_hash: unit 2 has multiple parity errors2:soc_ser_correction: SER_CORRECTION: reg/mem:8823 btype:17 sblk:0 at:-1 stage:0 addr:0x1c000000 port: 0 index: 42992:_soc_ser_mem_correction: mem: 8823=L2X blkoffset:72:_soc_ser_mem_entry_restore: CLEAR_RESTORE: L2X[8823] blk: ipipe0 index: 4299 : [0][1c000000]2:_soc_hr3_ser_process_parity_hash: unit 2 entry 4303 parity errorThere is a hardware falt?
(42) (1) (0) (0)
Hello everyone,I’m new here, so first of all, a “hello” to the group. I’ve recently purchased two used ICX 7150-C12P 2X10G switches for my home and have installed them. I’m still a beginner and want to dive deeper into Ruckus products.The two switches didn’t come with the latest firmware, so I’d like to update them. Current version on delivery:telnet@sw01#show version Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserved. UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060 (23946048 bytes) from Primary SPS08060.bin SW: Version 08.0.60T211 Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 () Compiled on Sat Feb 18 00:15:43 2017 HW: Stackable ICX7150-C12-POE ========================================================================== UNIT 1: SL 1: ICX7150-C12-2X10GR POE 12-port Management Module Serial #:FEK3209N02P Current License: 2X10GR P-ASIC 0: type B160, rev 11 Chip BCM56160_B0 ========================================================================== UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module ========================================================================== UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module ========================================================================== 1000 MHz ARM processor ARMv7 88 MHz bus 8192 KB boot flash memory 2048 MB code flash memory 1024 MB DRAM STACKID 1 system uptime is 1 day(s) 15 hour(s) 35 minute(s) 39 second(s) The system started at 08:24:55 GMT+00 Sat Jan 01 2000 The system : started=warm start reloaded=by "reload"telnet@sw01#show flash Stack unit 1: Compressed Pri Code size = 23946048, Version:08.0.60T211 (SPS08060.bin) Compressed Sec Code size = 23946048, Version:08.0.60T211 (SPS08060.bin) Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 Code Flash Free Space = 1307099136I watched several videos from Ruckus and learned that if I want to update from a version equal to or lower than 08.0.70, I need an intermediate update to "08090." Therefore, I proceeded with the installation as follows:en copy tftp flash 192.168.83.141 mnz10115.bin bootrom copy tftp flash 192.168.83.141 SPS08090k.bin primary copy tftp flash 192.168.83.141 SPS08090k.bin secondary era startup boot system flash primary en copy tftp flash 192.168.83.141 SPS08090kufi.bin primary copy tftp flash 192.168.83.141 SPS08090kufi.bin secondary era startup boot system flash primary boot system flash secondary copy tftp flash 192.168.83.141 SPS09010j_cd5ufi.bin secondary boot system flash secondary en conf t boot system flash secondary write memoryEverything worked without any error messages. However, when I follow the boot process via the terminal, I always see the following messages when booting from the secondary image:cp: can't stat '/.pkg/libpam/etc/*': No such file or directory Starting mgmt monitor scrit Creating TUN device ... Creating the first Tap interface ERROR: Failure in ifconfig br0 ERROR: Failure in gw add ... Thu Jan 1 00:02:52 UTC 1970:Starting the FastIron. rm: can't remove 'dlogger.boot': No such file or directory cp: can't stat '/fast_iron/dlogger.boot': No such file or rectoryWhat did I do wrong or forget to do?with best
(28) (0) (0) (0)
Hi,I found option to enable WPA3 on Ruckus ZD1200, but even after my many try users are not authenticated.Many EAP packets are passed but in last I'm getting error: Radius Acces Reject.Is there any solution to make WPA3 Auth work on ZD-1200.Thanks,
(59) (1) (0) (0)
Hi, I am installing R550 access points and have a seperate WLAN for Guest Network. We are wanting to secure the guest network with a generate OTP (One time passcode) so each time a user connects it generates an OTP and sends them this to allow them to connect to the Network. This allows us to prevent people connecting personal mobiles etc.
(214) (1) (0) (0)
I have just bought 3 new switches to add to my other 16 and there are running version RDR10010d_cd32 xICX8200-24P1 xICX8200-48PFThe switches are online fine but when you go to edit any port I get this message"All Member Ports should be of the same Port Speed"I can do a CLI session fineSmartzone 144 is running on version 6.1.1.0.959All other switches are fine as running version SPS08095**I also have one running on RDR10000 with is fine tooAnyone else having this issue. I can't upgrade the SMZ currently either
(143) (3) (0) (0)
Hi AllLooking for some advice based on the capabilities on the Ruckus R710,We are designing a wireless network using the R710 AP and the customer requires that WIFI is not usable on certain times during the day on certain floors of the building.First question is can you set a schedule based on times an APs radios should be disabled to exclude wireless access during these times?Second question is can you set the same schedule to reduce the transmit power on the floors above and below the the floors where no coverage is required whilst keeping a basic connectivity on these floors where the AP transmit power would be reduced?Thank you in advanceKieron
(121) (1) (0) (0)
Featured resources
Ruckust 2560 x 1440
Ruckcast

The RUCKUS education team from CommScope brings you interesting topics with a wide range of guests to sit down and discuss all things that make up the product portfolio. We'll discuss topics including products from our portfolio, WiFi, routing and switching and more! We can't wait to share with you what our teams are up to.

ruckus-education-channel-hero500
RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

Technical_Documentation 5760 x 3243
Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!