RUCKUS Technical Family

Problem ICX7150 having VL1 untagged and VL10 tagged on the same interface

I'm working on a ICX 7150 48zp and having a problem getting a tagged VLAN to co-exist with the default native VLAN 1 on a single interface.When I add "vlan 10" > "tagged ethernet 1/1/1" the ethernet 1/1/1 is no longer part of vlan 1.

How to get info about who created guest pass

Hello.Im using VSZ captive portal guest pass. Ive got one several guestpass admin accounts. There are some cases that I need to know who created specific guestpass. In Clients->Guests->GuestPass tab Ive got list of guest pass accounts. In tab Admin Activites in "Source" ther is only "Administrator" with no info about specific GuestPass Admin account.How can i get info about specific Admin account with use on Guest Pass was created?

joins with uptime [78] s and last disconnected reason [AP Restart : application reboot]

There are R650, R510 and t310 ruckus access points in the environment. A total of 18 devices. 200.15.6.112.54 firmware version is installed. I get the following error on some devices.joins with uptime [78] s and last disconnected reason [AP Restart : application reboot]All devices have static IP configuration. I couldn't find any solution..4 or 5 devices are constantly rebooting randomly.

Having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354.

A couple of our sites are having problems since moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354. Wifi is very poor and cutting out on several floors.To resolve this problem we have had to rollback the AP firmware on the problem sites to 5.2.2.0.2064 from 6.1.2.0.850.Does anyone know why this is. It is only happening at 2 sites. We have 10-15 other sites where moving over from Smartzone Controller 5.2.2.0.317 to 6.1.2.0.354 has not been an issue and the AP's work on firmware 6.1.2.0.850.We have logged ticket with Ruckus but they were unable to help.

ICX 8200 port-profile questions

Hello. Is there a way to exclude ports from being assigned LLDP or OUI dynamic port profiles? Our issue is that we have some OUI-based dynamic port profiles that are getting assigned to ports that actually have other switches attached. I assume it is because it sees the MACs of the devices attached to that remote switch and they match the OUI so it assigns the profile to that port.Also, when specifying a dynamic port profile based on LLDP, is it possible to use a wildcard or partial match in the system-name and system-desc fields? I think this was the case in the 10010a firmware- it seemed I could use just the first few characters of each and it would match, but in the 10010c_cd3 version is seems to require an exact match in both for a device to match.Thanks.

R320 AP - WEBUI not loading - 503 service unavailable

Hi All,I have bought a used R320 AP running 6.2.3.103.238 which is intended to added to an existing Unleashed network and to keep costs down for a client who already has a further 11 R320 AP's and 1 R510 (from memory) running as unleased access points and the 5 series being the master AP.The issue I have is that the AP will not load the web interface, 503 Service unavailable. I found an old reddit sub that stated that this could be by design if they were managed by an older director etc...Within our office network and not on the client site I have tried the following steps to gain access:Reset the AP using reset pin in the back - WEBUI still unavailable after it boots back up.Reset AP again and can SSH into the unit with the default credentials, however the AP seems to reboot after approximately 5 mins.The AP then appears to boot up as though configured e.g. the 2.4G & 5G lights are illuminated on the AP and I can see additional traffic on our firewall. These are the IP's the AP calls back to once it goes into this mode, prior to that it's just google entries listed for NTP:34.89.230.65-65.230.89.34.bc.googleusercontent.com172.64.149.23- no reverse pointer192.124.249.22-cloudproxy10022.sucuri.net34.170.110.156-156.110.170.34.bc.googleusercontent.com95.101.251.61-a95-101-251-61.deploy.static.akamaitechnologies.com142.250.187.219-lhr25s33-in-f27.1e100.netIt's almost as though I can break the boot up routine if I SSH after the initial reset but have a limited time before I guess it phones home to the controller it was previously configured by (if I stop it from getting external access it doesn't reboot and deploy the configuration).I would assume there is someway of updating the firmware to place it standalone mode or enable the webui?I don't think taking it to the client site will work as the Master AP will not see it with mismatched firmware (I don't think this firmware is even the unleashed variant).Any suggestions or should I just return it to the seller?