partnerpro-get-started-col4
RTF-team-overview

What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

RUCKUS-Web-Icons_Stay-Updated

Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

RUCKUS-Web-Icons_RUCKUS-Expert

Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

RUCKUS-Web-Icons_Curated-Content

Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

RUCKUS-Web-Icons_Collab

Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

smart-campus-ebook-hero400b

Monthly Webinar

July 16th – Expanding the RUCKUS Wi-Fi 7 Family

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

hospitality-main-hero-400b

RTF-webinar-archive-hero_500x281

Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


AD-117885-EN-RTF Onboarding banner for the site (500x281)


RTF-events-calendar

Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

I have a few Ruckus R650's running Unleashed. One day, after I had to reboot my gear, I noticed a few clients going offline and discovered that they all got dropped by one of the R650. The 2.4ghz light is amber and nothing would connect to the 2.4ghz SSID. I tried creating a new 2.4ghz SSID and connecting to that on my iPhone but it is not showing up on the Wifi list (settings are set to broadcast). The separate 5ghz SSID seems to work though. I tried updating to the lastest 200.18.7.1.323, no luck. And I also tried resetting the AP but still no luck. All the other R650 APs are working fine. What could be wrong?
(29) (2) (0) (0)
good dayso we suffered a power outage and the two RUCKUS ICX-7150-C12P Switch are on the t boot cursor, not loading.I followed the link to load a new image however on update_primary I get this;TFTP from server 192.168.0.2; our IP address is 192.168.0.3Filename 'SPS08095sufi.bin'.Load address: 0x70000000Loading: #https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-recovery-on-an-ICX7150-switch/td-p/47483I have tried version h, r, and s.FilesSPS08095sufi.bin andSPR08095sufi.bin. These are the 2 files in the image directory.Wrong images or something else?Thank you!!!Error: Invalid FI Image file: Header Type 0x403
(131) (8) (0) (0)
I've recently purchased a ICX 7150-48ZP and I'm unable to log into the webgui with username and password (can ssh fine). Online queries seem to indicate that I would need a layer 3 license. Am I screwed? I would love full functionality as I currently own a very expensive standard switch.SPR08095sufi is the latest firmware I've installed. Any help, or a point in the right direction would be very much appreciated.
(31) (0) (0) (0)
Hi, I have a handful of APs that can't seem to connect to their controller.They come online and are reachable about maybe once an hour or so, but will go back offline after a few minutes. There doesn't seem to be any pattern in regards to the time. During this time they can ping the controller, and are in a running state. But then they switch back to discovery state. Any help is appreciated.get scg returns the following:------ SCG Information ------SCG Service is enabled.AP is not managed by SCG.State: DISCServer List: [Controller IP here]No SSH tunnel existsLast Join Time : NATunnel Uptime : NATotal SSH Tunnel Establishments: 0Failover List: Not foundFailover Max Retry: 2DHCP Opt43 Code: 6Server List from DHCP (Opt43/Opt52): Not foundSCG default URL: RuckusControllerSCG config|heartbeat intervals: 30|30SCG gwloss|serverloss timeouts: 1800|7200Controller Cert Validation : disableI was able to get the most recent syslog log:Jul 9 16:41:12 [AP NAME HERE] kern.warn kernel: [20840.794584] this port is not xg port!Jul 9 16:41:12 [AP NAME HERE] kern.warn kernel: [20840.794621] this port is not xg port!Jul 9 16:41:13 [AP NAME HERE] daemon.notice mosquitto[840]: Client L-AP.40:B8:2 D:0B:E7:A0 disconnected.Jul 9 16:41:14 [AP NAME HERE] auth.info sshd[22192]: Deferring to RKS shell to authenticate password. [preauth]Jul 9 16:41:14 [AP NAME HERE] auth.info sshd[22192]: Accepted none for rkscli f rom 172.16.101.108 port 58406 ssh2Jul 9 16:41:17 [AP NAME HERE] daemon.debug lldpd[878]: received command 2Jul 9 16:41:17 [AP NAME HERE] daemon.debug lldpd[878]: received command 3Jul 9 16:41:21 [AP NAME HERE] user.crit syslog: @@99018, sshInitiation, "apMac" ="40:B8:2D:0B:E8:60", "reason"="SSH Login successful with IP 172.16.101.108 user name super"Jul 9 16:41:21 [AP NAME HERE] daemon.info cia[1643]: INFO: cia_evt_socket_creat e:287 Open event socket to controller success!.Jul 9 16:41:21 [AP NAME HERE] daemon.info cia[1643]: INFO: cia_proc_event_ipc:1 84 Open event socket to controller! result:[0].Jul 9 16:41:24 [AP NAME HERE] user.info syslog: SSH tunnel curtime - 20853, pre vtime - 20727, uptime - 126 secondsJul 9 16:41:29 [AP NAME HERE] kern.info kernel: [20858.612698] wlan: [1463:I:AN Y] wlan_send_scan_start_event: Sending scan done vendor event wlan_send_scan_sta rt_eventJul 9 16:41:40 [AP NAME HERE] kern.warn kernel: [20869.680151] this port is not xg port!Jul 9 16:41:40 [AP NAME HERE] kern.warn kernel: [20869.680184] this port is not xg port!Jul 9 16:41:40 [AP NAME HERE] kern.warn kernel: [20869.682715] this port is not xg port!Jul 9 16:41:40 [AP NAME HERE] kern.warn kernel: [20869.682741] this port is not xg port!Jul 9 16:41:40 [AP NAME HERE] daemon.notice mosquitto[840]: New connection from local, fd is 19Jul 9 16:41:40 [AP NAME HERE] daemon.notice mosquitto[840]: New client connecte d from local as L-AP.40:B8:2D:0B:E7:A0 (c1, k0).Jul 9 16:41:41 [AP NAME HERE] kern.warn kernel: [20870.690970] this port is not xg port!Jul 9 16:41:41 [AP NAME HERE] kern.warn kernel: [20870.691005] this port is not xg port!Jul 9 16:41:44 [AP NAME HERE] kern.warn kernel: [20872.791616] this port is not xg port!Jul 9 16:41:44 [AP NAME HERE] kern.warn kernel: [20872.791654] this port is not xg port!Jul 9 16:41:47 [AP NAME HERE] daemon.debug lldpd[878]: received command 2Jul 9 16:41:47 [AP NAME HERE] daemon.debug lldpd[878]: received command 3Jul 9 16:41:48 [AP NAME HERE] kern.warn kernel: [20876.798564] this port is not xg port!Jul 9 16:41:48 [AP NAME HERE] kern.warn kernel: [20876.798601] this port is not xg port!Jul 9 16:41:49 [AP NAME HERE] kern.info kernel: [20878.636749] wlan: [1463:I:AN Y] wlan_send_scan_start_event: Sending scan done vendor event wlan_send_scan_sta rt_eventJul 9 16:41:56 [AP NAME HERE] kern.warn kernel: [20884.793564] this port is not xg port!Jul 9 16:41:56 [AP NAME HERE] kern.warn kernel: [20884.793609] this port is not xg port!Jul 9 16:42:00 [AP NAME HERE] kern.warn kernel: [20888.919279] this port is not xg port!Jul 9 16:42:09 [AP NAME HERE] kern.warn kernel: [20898.030508] this port is not xg port!Jul 9 16:42:09 [AP NAME HERE] daemon.err collectd[2046]: ACS DisabledJul 9 16:42:09 [AP NAME HERE] daemon.err collectd[2046]: ACS DisabledJul 9 16:42:09 [AP NAME HERE] daemon.err collectd[2046]: ACS DisabledJul 9 16:42:09 [AP NAME HERE] daemon.err collectd[2046]: ACS DisabledJul 9 16:42:09 [AP NAME HERE] kern.info kernel: [20898.660657] wlan: [1463:I:AN Y] wlan_send_scan_start_event: Sending scan done vendor event wlan_send_scan_sta rt_eventJul 9 16:42:12 [AP NAME HERE] kern.warn kernel: [20900.800554] this port is not xg port!Jul 9 16:42:12 [AP NAME HERE] kern.warn kernel: [20900.800593] this port is not xg port!Jul 9 16:42:13 [AP NAME HERE] daemon.notice mosquitto[840]: Client L-AP.40:B8:2 D:0B:E7:A0 disconnected.Jul 9 16:42:17 [AP NAME HERE] daemon.debug lldpd[878]: received command 2Jul 9 16:42:17 [AP NAME HERE] daemon.debug lldpd[878]: received command 3Jul 9 16:42:29 [AP NAME HERE] kern.info kernel: [20918.687629] wlan: [1463:I:AN Y] wlan_send_scan_start_event: Sending scan done vendor event wlan_send_scan_sta rt_eventJul 9 16:42:40 [AP NAME HERE] kern.warn kernel: [20929.735840] this port is not xg port!Jul 9 16:42:40 [AP NAME HERE] kern.warn kernel: [20929.735873] this port is not xg port!Jul 9 16:42:40 [AP NAME HERE] daemon.notice mosquitto[840]: New connection from local, fd is 19Jul 9 16:42:40 [AP NAME HERE] kern.warn kernel: [20929.738716] this port is not xg port!Jul 9 16:42:40 [AP NAME HERE] kern.warn kernel: [20929.738744] this port is not xg port!Jul 9 16:42:40 [AP NAME HERE] daemon.notice mosquitto[840]: New client connecte d from local as L-AP.40:B8:2D:0B:E7:A0 (c1, k0).Jul 9 16:42:41 [AP NAME HERE] kern.warn kernel: [20930.744112] this port is not xg port!Jul 9 16:42:41 [AP NAME HERE] kern.warn kernel: [20930.744149] this port is not xg port!Jul 9 16:42:44 [AP name here] kern.warn kernel: [20932.798067] this port is not xg port!Jul 9 16:42:44 [AP name here] kern.warn kernel: [20932.798103] this port is not xg port!Jul 9 16:42:44 [AP name here] daemon.err Rogued: reset_ap_rogue_type_in_driver: 570 rsm_wifi_getOneWlanOpt() failed. rc=30/Jul 9 16:42:44 [AP name here] daemon.warn Rogued: reset_ap_rogue_type_in_driver for ifname:wlan32, count=24Jul 9 16:42:48 [AP name here] kern.warn kernel: [20936.805690] this port is not xg port!Jul 9 16:42:48 [AP name here] kern.warn kernel: [20936.805728] this port is not xg port!Jul 9 16:42:48 [AP name here] daemon.debug lldpd[878]: received command 2Jul 9 16:42:48 [AP name here] daemon.debug lldpd[878]: received command 3Jul 9 16:42:49 [AP name here] kern.info kernel: [20938.712817] wlan: [1463:I:AN Y] wlan_send_scan_start_event: Sending scan done vendor event wlan_send_scan_sta rt_eventJul 9 16:42:56 [AP name here] kern.warn kernel: [20944.800541] this port is not xg port!Jul 9 16:42:56 [AP name here] kern.warn kernel: [20944.800580] this port is not xg port!
(78) (1) (0) (0)
Hi!I wanted to get an older long time not used switchICX-7150-C12P back working but it doesn't boot the correct way.Tried to write a new primary image as described here:https://community.ruckuswireless.com/t5/ICX-Switches/Unable-to-boot-image-to-Ruckus-ICX-7150/m-p/14172Version:SPS09010j_cd8ufi.binFlash looked good (see second code tag), but I'm stuck at the same position.Any ideas?Thank you!After flash (same as before):Ruckus Networks Bootloader: 10.1.27T225 (Feb 06 2025 - 20:30:11 -0800) Booted from partition 1 DRAM: Validate Shmoo parameters stored in flash ..... OK ICX7150-12 (POE), PVT1 SYS CPLD VER: 0x4 Released Ver: 0xa Crashkernel Disabled device 0 offset 0xbfe00, size 0x200 Enter 'b' to stop at boot monitor: 0 device 0 offset 0x0, size 0xc0000 ********************************************************** Firmware Integrity Test: Uboot Checksum Verification: PASS ********************************************************** bootdelay: === Booting image from Primary NAND read: device 0 offset 0x0, size 0x2000000 33554432 bytes read: OK ********************************************************** Firmware Integrity Test: Image Checksum Verification: PASS ********************************************************** ## Loading kernel from FIT Image at 70000200 ... Using 'conf@1' configuration Trying 'kernel@2' kernel subimage Description: Ruckus Linux MN VER=09.0.10j_cd8 Type: Kernel Image Compression: lzma compressed Data Start: 0x702cdcc8 Data Size: 2914846 Bytes = 2.8 MiB Architecture: ARM OS: Linux Load Address: 0x61008000 Entry Point: 0x61008000 Hash algo: crc32 Hash value: 6bf0683d ## Loading kernel from FIT Image at 70000200 ... Using 'conf@1' configuration Trying 'kernel@2' kernel subimage Description: Ruckus Linux MN VER=09.0.10j_cd8 Type: Kernel Image Compression: lzma compressed Data Start: 0x702cdcc8 Data Size: 2914846 Bytes = 2.8 MiB Architecture: ARM OS: Linux Load Address: 0x61008000 Entry Point: 0x61008000 Hash algo: crc32 Hash value: 6bf0683d Verifying Hash Integrity ... crc32+ OK ## Loading ramdisk from FIT Image at 70000200 ... Using 'conf@1' configuration Trying 'ramdisk@1' ramdisk subimage Description: Ramdisk -rootfs Type: RAMDisk Image Compression: lzma compressed Data Start: 0x7059c0dc Data Size: 23392654 Bytes = 22.3 MiB Architecture: ARM OS: Linux Load Address: 0x00000000 Entry Point: 0x00000000 Hash algo: crc32 Hash value: dd455f3b Verifying Hash Integrity ... crc32+ OK ## Loading fdt from FIT Image at 70000200 ... Using 'conf@1' configuration Trying 'fdt@3' fdt subimage Description: Flattened Device Tree blob Type: Flat Device Tree Compression: uncompressed Data Start: 0x70599e44 Data Size: 8671 Bytes = 8.5 KiB Architecture: ARM Hash algo: crc32 Hash value: 11c2cafc Verifying Hash Integrity ... crc32+ OK Loading fdt from 0x70599e44 to 0x65008000 Booting using the fdt blob at 0x65008000 Uncompressing Kernel Image ... OK Using Device Tree in place at 65008000, end 6500d1de Starting kernel ... Mounting file system... booting with 4.4 kernel NAND Type: Micron NAND 2GiB (x 1) PLATFORM MN dd cmd: UBI Config partition mounted Resource partition is mounted!! eUSB Not mounted or detected Successfully read the SKU Reg, the value is: 0xff dma_mem_base: 0x96000000, dma_mem_len: 0x4000000, warm_mem_base: 0x9f500000, warm_mem_len: 0xb00000 Please download UFI image to install packages Package installation is incomplete, related functionalities may not be available Cannot boot FastIron application due to package installation failure starting console application server-execvp: python3: No such file or directory OS>Flash output: Load addr=0x70000000 Change GMAC speed to 1000MB Using bcm_xgs_gmac-0 device TFTP from server 192.168.1.2; our IP address is 192.168.1.1 Filename 'SPS09010j_cd8ufi.bin'. Load address: 0x70000000 Loading: ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# ################################################################# #################### 1.8 MiB/s done Bytes transferred = 91890919 (57a24e7 hex) Copying U-Boot image (mnz10127.bin) to Primary flash sf erase 0x0 0xc0000 sf write 0x71cc0f34 0x0 0xc0000 device 0 offset 0x0, size 0xc0000 U-Boot update Done. Copying FI image (SPS09010j_cd8.bin) to Primary flash img_sz=0x1c00000 block_count = 0x1c NAND erase.spread: device 0 offset 0x0, size 0x1c00000 Erasing at 0x1b00000 -- 100% complete. OK NAND write: device 0 offset 0x0, size 0x1c00000 29360128 bytes written: OK FI-image update Done. TFTP to Flash Done. ICX7150-Boot> ICX7150-Boot> ICX7150-Boot>boot_primary U-Boot on the primary partition is updated. Reset the system to boot from the primary partition. resetting ... device 0 offset 0x0, size 0xc0000 using GPIO[7] to reset
(90) (2) (0) (0)
Hi,after a power outage my ICX 7150-C12P has been unable to boot any software. I have tried multiple times flashing new software to both primary and secondary partition to no use. The only way I can get it to boot is via tftpboot. Is there anything I can do to fix it?
(205) (6) (0) (0)
Featured resources
Zero-Trust-Architecture-Meta-2-500x281
Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

ruckus-education-channel-hero500
RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

Technical_Documentation 5760 x 3243
Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!