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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

August 20th – RUCKUS Services at the Edge

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hello everyone,At our organization, all our Ruckus APs are managed by Virtual SmartZone (vSZ) version 6.1.0.0.935. We want to deploy a Ruckus R750 outside the building, but we cannot run an Ethernet cable to that location. Instead, we want the R750 to act as a wireless repeater (mesh AP):It should get its uplink wirelessly from a nearby wired/root AP that’s already managed by vSZ.It should provide normal Wi-Fi access to clients.We’ve already got other APs managed by vSZ; this will be the first one to run on mesh.Could someone please provide a step-by-step guide for enabling and configuring mesh on vSZ 6.1,Thanks in advance!
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Hi all - New here so please forgive any breaches in protocol. I have registered, but I seem to come up as anonymous.I purchased 4 of these units to use at home for my Wi-Fi Network. I have not been able to log into the units, but can get a ping back from the default ip address, but the default username and password does not seem to be working and I am not able to get hold of any other usernames or logon apart from 'super' and 'sp-admin'.I have set up a TFTP server and tried holing the reset button for 30 seconds and have the firmware file for this unit in the appropriate place. The unit I am testing to get it reset so I can login to the web interface will not come up has no physical damage.I know this product has gone end of life, but I am sure that if I can get 2 or 3 of the 4 to work then that will be a huge benefit to me.The unit I am told was working up until it was disconnected. I don’t have the original PSU an believe the unit was powered via its PoE Ethernet Port -Please, if anyone can suggest anything or any help at all would be amazing. I admit my skills are limited, however anything that could help me would be fantastic.Thank you in advance,Regards Rob.AKA BigBeardyRob (BBR)
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How can I make a client to printing, both client and printer in the same SSID connected via wireless,but with client isolation? I whitelisted the printer'sMAC address,but that does not work. What amI missing? I want to keep the client isolation on the SSID.
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I have a ruckus r500 runningRuckus ZoneFlex Solo Access Point 110.0.0.0.675 firmware.It appears that it is continuously (every 2 seconds) trying to reachbtjbnmmjh.com. I have reset the access point and it continued, I re-flashed the firmware, It continued. Even with the wifi turned off, it continued. It is definitely coming from the access point. If I unplug it it stops. " Its web server is located in Ukraine, with IP address 45.10.88.2. According to SiteAdvisor, btjbnmmjh.com is very risky to visit. "Any Ideas?
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We have 2x main SSID as below:[Ruckus] A-WiFi >> All good[Ruckus] A-Guest >> Faced No Internet Issue on specific AP areaWe have 2x R610 AP in that S&M department:Hostname: RuckusAP-23Hostname: RuckusAP-44FYI, we are using Ruckus Unleashed The issue details as below:- In our S&M Department, we have 2x Ruckus R610 AP that broadcast SSID "[Ruckus] A-WiFi" & "[Ruckus] A-Guest"- The [Ruckus] A-WiFi has no issue on Internet connection- But the [Ruckus] A-Guest has "No Internet, Connected" issue on that department only- We have checked the uplink switch port configuration, seems same with other R610 APs on other departments- We have performed "ipconfig /flushdns", "ipconfig /release" & "ipconfig /renew" to force reconnect to [Ruckus] A-Guest- After a few moments, the Internet connection seems got on that SSID but sometimes the same "No Internet" prompt appeared again- We have tried fine tuning the channeling manually between RuckusAP-23 & RuckusAP-44 to prevent interference- We also disable 5Ghz WiFi on RuckusAP-23 because both AP's location quite close between each other around 5-7 meters- After monitoring for a few days, seems the issue still happen- We are sure that the issue not from Guest VLAN because other department not faced that issuePlease advice on this
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I bought 2 r720 off eBay.One of them was inaccessible after reset and I had to flash the firmware via uart console, successfully.I got both of them updated to the latest Unleashed version that shows support for r720. Everything seemed fine. Unleashed version 200.15.6.212.20Except when I put it in place I get speeds under 100 on 5ghz down and upI have separate ssid for 5 and 2.4, both give low speeds under 100It’s like it’s capped at 100 down but I check the port info under ap status and it says 1000 full auto. Which checks out on my switch as well.PoE injector is 90w Poe++, I found I had to set the power to bt manually in ap settings to get rid of that warning about low power.That didn’t change anything same exact speeds as it was when it was set to af and drawing 15w…..I’m very confused by this. Is there something I’m doing wrong?Both of these r720 exhibit the same behavior and same speeds.So I’m less inclined to believe it’s a hardware issue but who knows.Is the latest Unleashed version for these not good, if so can someone recommend best version for an r720.I’m at a loss any info and guidance would be greatly appreciated. Thanks everyone.
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!