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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

May – RUCKUS Professional Services for Partners and Integrators

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

We have a small number of remaining ICX 7250s which are running 8.0.95. They are mostly in environments that require a quiet switch (albeit not fanless) with more than 12 POE ports, and I don't really have budget to replace them.I upgraded one of our spares to 9.0.10j_cd7T213 to play around. There are the usual oddities I've also seen with version 10 (prompting for a username on "enable" seems like a behavior change specifically designed to enrage experienced network engineers...) but only one thing I really found concerning. By policy we disable all management except SSH and serial console on all network devices - it's non-negotiable.Booting our standard configuration on the 7250 with 9.0.10 yields this, just before the console first prompts for login:Config parsing complete: 0.43 percent time: 00:10 parsed: [ver 09.0.10j_cd7T213]Error - Config send failedError [1 ui_common_send: Not able to apply - itc error please try again] parsing line: [no web-management https]show run from a privileged exec does show the "no web-management https" statement, and it does not appear the switch is actually listening on port 443, but, more disturbingly, if I then interactively reconfigure the switch with "web-management https" and then "no web-management https" it throws the same "Config send failed" error and rejects all subsequent configuration statements.Is this the kind of thing to expect from 9.0.10? I haven't tried downgrading a switch from 9 or 10 to 8, but maybe this is the time...
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Use the latest attapoll referral code [CBGHK] for free and get $0.50.Some people have also confirmed of getting $20 sometime while using the referral code CBGHK.I started using AttaPoll recently, and it's been a surprisingly easy way to make a bit of extra cash during my downtime. The surveys are short and straightforward—perfect for when I’m commuting or just relaxing. When I signed up, I used the referral code [CBGHK], which gave me a small bonus after I finished my first survey.
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I have purchased an ICX-7450-48P from amazon, both pri and sec flash is showing SPS080300h.binHow do I get it to reload SPR codes, where can I find the codes? Thanks
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Hello,Can someone just explain where is the position of this temperature sensor exactly.I understand the one that is call "MGMT THERMAL PLANE", but this is not clear for me about the air outlet.Is it wherechassis pierced with a small hole above the PSU ? because there is no fan at this place, so it's just natural convection outtake ?At summer time, my icx7250 switch frequently to the high cpu fan speed because the temperature is two high.The temperature low threshold seems quite low : 41°c to toggle two high speed, but only 34° to come back to low speed.Thanks, Laurent.
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Having an issue setting up Unleashed R650s on multiple floors. So it's a four story office building and each floor has its own Cisco switch(es). IT is on the third floor so that's where I have the Master unit. All the APs on the third floor connected just fine no issues. The issues started when I tried setting up on the other floors. The APs would power up, the CTL light would go solid but then nothing further would happen. As a fix I tried having the APs for the other floors turn on and connect for the first time on the third floor. Once I saw them in the Unleashed admin portal, I then moved the APs to where they needed to be. It's at that point they show up as disconnected in the admin portal. However, they show with lights on for Air and 2.4ghz/5ghz lights, and when I connect my phone to wifi the 5ghz light goes green. But they continue to show as disconnected in the admin portal. What other troubleshooting steps should I take? Thanks in advance!
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I have and H510 I use as a travel standalone AP. It recently connected to a ZD on a job site and I would like to get it back to a standalone.I completed a hard reset on the side of the device. I finally figured how to get back into it and I'm connected to it via ethernet cable in LAN4. It's on version200.15.6.112.52.I have tried to install H510_114.0.0.0.1360.bl7 when prompted to select image file locally but receive "This does not seem to be a valid upgrade image. Please try another file". I have also tried other files to receive the same notification after attempted uploading of bl7.Appreciate any assistance to get this back to an AP independent of Unleashed.
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!