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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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Stay updated with the latest technology

RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Reliable support from RUCKUS Experts

Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Curated, high-quality technical content

Receive only the most relevant and actionable content through our curated resources

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Collaborative community

Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

Webinars

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Monthly Webinar

October 22nd – SmartZone 7.1.1 and Unleashed 200.18 Updates

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

Register now 

 

RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

Sign up for this webinar

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

View the webinar archive

RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


If you're already a partner, log in to register for the webinar.

Not a partner yet? Learn more about the benefits of the RUCKUS BIG DOGS Partner Program and how you can apply to join our pack and register for the webinar.


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Community events

Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

View upcoming events

 

 

 

Stay informed with the RUCKUS Technical Family Newsletter

 

Subscribe to our newsletter for the latest RUCKUS news, technical insights, and updates. Whether you're a seasoned pro or just starting out, our newsletter delivers valuable content straight to your inbox

 

Read past RUCKUS Technical Family Newsletters

 

Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Hello,I’m using one Ruckus ICX 7150-C12P switch together with five R650 access points to set up my network. All R650s are powered via the PoE+ ports of the switch. In each AP’s management interface, I’ve set the power mode to force 802.3at.During configuration, I discovered that the ICX 7150’s total PoE+ power output is insufficient (according to the official specs, the total PoE budget of the ICX 7150 is 124W). Specifically, when all five APs are connected to the switch, one AP will fail to power on (its network port LED remains off).After checking the official documentation, I found that each R650 requires approximately 21.59W of PoE+ power. I then manually set the ICX 7150’s PoE power allocation to manual mode and configured each of the five ports to 24000 (24W). After doing so, all five APs could be detected in the web management interface and showed as being powered via 802.3at.However, the web management interface became extremely slow and unresponsive—most pages fail to load or time out. If I power off one of the APs, everything returns to normal.Is there a possible solution for this issue? Thank you.Switch firmware: RUCKUS ICX FastIron 08.0.95s (GA) Software ReleaseAP firmware: R650_200.18.7.101.242.bl7
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Hello,I just recently joined the Ruckus family and decided to purchase an R550, but I currently have a switch that supports 802.3af/at and it is not able to power the Ruckus device.My question is, do Ruckus APs need a proprietary injector or power supply?
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Hello, my ZoneDirector version (9.13.3.0.41) and the current Unleashed firmware of the new R510 (110.0.0.0.663) require the download of the "Controlled Mode Firmware" compatible with ZoneDirector 9.13.3. Could you recommend a firmware version for me to download? I'm not sure which one to choose.
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Ruckus R750 stand alone (solo) AP with Opnsense: download speed extremely slow with laptop but not iMac.iMac: 800 Mbps download.Lenovo Thinkpad P16 Gen2 (Fedora 42): 45-50 Mbps download.Laptop wireless adapter:lspci shows: Intel Corporation Raptor Lake-S PCH CNVi WiFi (rev 11)Lenovo website shows: Intel® WiFi 6E* AX211 802.11AX (2 x 2)*Ruckus R750 purchased used. I did a factory reset and installed solo firmware: 118.2.0.0.875.I didn't make any extra adjustments to the settings other than enable the 2.4G and 5G radios and entered the correct network info to get the AP working.Equipment flow is as follows Spectrum Router -> Protectli VP2430 (with Opnsense) -> TP Link SG-1210MPE switch -> Ruckus R750 (with power adapter).I did an internet speed test on the iMac (800 Mbps download) and thought "cool".I decided to do the speed test on my Lenovo Thinkpad (45-50 Mbps download) and thought "not cool".I had also purchased a TP Link EAP670 AP but thought the Ruckus R750 might be better so I purchased that one too. As a test I removed the R750 and put the EAP670 back on the switch (all network equipment and computers are within a 10-12ft line of sight radius).The EAP670 (default install) got me 700-800 Mbps download on the iMac and high 600s-800 Mbps on the Thinkpad.Soooo, any ideas as to what would cause this kind of performance discrepancy?I'm just now learning the finer details of wireless networking. So, I'm not certain as to what particular adjustments I should try.I want this to work. I want to use the Ruckus because I've heard such good things about that equipment (and because I bought it and it's not exactly cheap).Any help will be greatly appreciated.Thanks.
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Hi community,I’m reaching out to see if anyone has experienced a similar issue.We’re seeing random interface flapping on multiple ICX 7150 switches, all running the same firmware version. The affected ports are connected to PoE IP cameras (same model and vendor across all switches and ports).Environment:Firmware version:SPR08095kConnected devices: IP cameras (same model across all ports)Interface config:stp-bpdu-guardObservations:PoE is stable (no faults, normal power draw)TDR results also look normalSTP logs show flapping behavior, transitioning between FORWARDING → BLOCKING → DISABLED (PortDown), then back to FORWARDINGThe issue occurs intermittently and affects different portsOther ports with the same camera and cabling work fineWorkarounds Tried:Shutting/no shutting the port temporarily resolves the issueMoving the camera to another port also works, but the issue may return laterHas anyone else experienced similar interface flapping issues on ICX 7150 switches with IP cameras connected?Any feedback or suggestions would be greatly appreciated.Thanks in advance for your time and support!
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Having some issues on a couple of ICX7150-24-POE switches with the POE Severe Errors. POE devices will no longer have their requests honored. There was 11 POE devices on ports 1/1/1 to 1/1/11. Port 1/1/13 is reporting Oper State Non-PD and the Fault Error is: Voltage applied from ext src. Nothing is plugged into that port.I remove the 11 POE devices, only the fiber sfp uplink is left plugged in. "No inline power" all 24 ports on the switch. Reboot switch. Enable inline power to all 24 ports. "show inline power" port 13 is already displaying the above error message. Plug in a POE device in to 1/1/1. No power. Check logging have the POE Severe Error show up now for port 1/1/1. The odd thing that happens though is if I plug a POE device to port 1/1/13 it powers up and is fully reachable. I do "show inline power" and the 1/1/13 line is still the same as before Admin On/Oper Non-PD, showing 0 Consumed/0 Allocated and the Voltage Fault Error.I upgraded the switch image from SPS08070db to SPS08095s (UFI). POE firmware is currently at 02.1.8 Build 004. The only thing I havent had a chance to do is to completely factory default the switch. Anything else I should try for troubleshooting purposes.
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