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ICX7150-C12P -2X1G - No Connectivity to the switch

I am not sure what has happened over night other than it rained, but I have a Back-UPS connected to the switch to prevent power outage issues as I had an issue on the switch within the first 6 months due to a power outage. It is a Lennar home that has the ICX-7150-C12P switch with three R510 APs connected to an AT&T Fiber Modem (BGW320-500).Internet is connected via C1 port. I have pulled the power on the switch and powered back on but the router is not seeing the switch when I connect to any ports including the C1 and C2 ports. When i connect to the Out-of-band management port (RJ-45) with 2 LEDs, I get connection to the router. What is needed to get my switch and AP connected. I really don't want to reset the switch as it will take a lot of configuration to get it all set back up.My suspicion is the switch is faulty.

The power indicator light is not on and cannot work

The power indicator light is not on and cannot work

unable to upgrade ICX7150-c12p firmware.

Hi,I'm trying to upgrade switch to latest stable firmware. My current firmware is non-ufi. Here are the detailsModel: ICX7150-C12pCurrent Firmware: 08.0.80dT211Connected devices / PoE load: 2 R510 APs, 2-3 laptops. 2 gaming devices, 4 phones and few other IoT devicesSo far I have tried,copy scp ... → Invalid inputcopy tftp ... → TFTP disabledcopy disk0 ... → Invalid input / disk0 not recognized / TFTP disabledcopy xmodem flash → Invalid inputI'm able to screen to switch using console port but none of the copying methods work. What am I missing here?ThanksNT

Problems upgrading my R310 firmware from Standalone to Unleashed

I want to upgrade the firmware of my R310 AP from118.2.0.0.875.bl7 toR310_200.7.10.202.145.bl7 (Unleashed).I downloaded the Unleashed firmware file to my local machine, and tried to update the firmware through the Ruckus R310 Multimedia Hotzone Wireless AP interface. I navigated to the Maintenance/Upgrade menu, selected the Local upgrade method radio button, choose the local downloaded file (R310_200.7.10.202.145.bl7), and hit “Perform Upgrade."But the firmware does NOT get upgraded.What am I doing wrong, and how do I accomplish this firmware upgrade?Thank you! Cheers.

Duplicate client IP addresses in virtual SmartZone

Hey Ruckus community,I'm running into multiple clients with the same IPv4 address in our wireless environment. We've been digging into this pretty hard and I'm hoping someone has some good recommendations to help us figure this out:So far, I've seen the IP duplicates in pairs (two devices, one IP address) - this is gathered by exporting ALL wireless clients from our smartzone, sorting by IP and filtering for duplicates. The results are fairly consistent - we have 15-30 clients with duplicate entries during the business day (out of 2,000-3,000 clients), and they are from two of our WLANs. A majority of these devices are our managed Windows 11 clients, and a small portion is guest mobile devices/phones. We have 8-hour DHCP and DNS leases from on-prem DHCP and DNS servers.In these situations, the 'newer' of the two clients has a valid DHCP lease, but is unable to pass traffic. The 'older' of the two clients has no DHCP lease, but still appears connected in SmartZone. While working with support, we've disassociated the 'older' client and service was immediately restored to the 'newer' client.In the one instance I've managed to get my hands on both devices fighting over an IP, the 'older' device was in hibernation and immediately changed IP addresses/got a new DHCP lease once booted.Here are some of the things we've looked into:DHCP pool sizes, reservations, and static IP addresses - none of these show any signs of problemsDate/time on affected clients, DHCP server - no signs of issues yetMAC addresses of affected clients are uniqueMAC/ARP tables on routers have plenty of roomConflict Detection is enabled (2 tries) on DHCP serverDHCP Dynamic DNS updates enabledNo load balancers/redundant DHCP servers (no replication)Sorry for the long post, but hopefully if you've read this far you can throw me some suggestions to look into!

End of Software Maintenance vs End of Support

Our ICX 7150 devices reached End of Sale on March 10th, 2025, and we are approaching the End of Software Maintenance on March 10th, 2026. We would like to confirm whether these devices will continue to receive security updates for any breaches until the End of Support on March 10th, 2030.This isn't clear :-March 10th, 2026 : End of Software Maintenance – Last date a RUCKUS product will receive regularmaintenance software updates.-March 10th, 2030 : End of Support – Last date a RUCKUS product can receive support via an activeentitlement.