Join the RUCKUS Technical Family

Accidently created the community username in the wrong account.

Hi all.I was performing remote access in a computer that had this account already logged in.So by accident I created the username alefhamad for it without realizing this wasn`t my account.I spoke to support and they asked me to create a post here to change the username.I can provide more details privately.Here is the support case number: 02199106

RUCKUS T750 250-300 clients on 2.4Ghz

Hello, we are Luminous Bees, a company that deals with luminous swarm drone shows.We want to upgrade our WiFi infrastructure, and we want a single access point capable of reliably managing 250-300 clients on the 2.4 GHz band.Our drone's WiFi is based on the ESP32-S3-MINI-N8 with WiFi4.We are interested in the Ruckus T750, and we would like to understand if our idea of using two access points (one in mesh) to cover a large flight area and manage up to 300 clients of this type with this access point is feasible.

Ruckus R700 No Boot (Nvram/FLash Erased)

I may have accidentally erased the memory of the Ruckus R700 after flashing TTL firmware. I erased the memory without using the script, and since then I can't communicate with it via the console. Even the network cable no longer lights up; only the PwR LED remains lit. please help mee

R560 SmartMesh

Can I use R560 with Mesh like unleashed or is this a strictly stand alone unit? It says it can do a SmartMesh but I didn't find that firmware anywhere. Or do I need to get a different model with WiFi 6E or 7 for meshing?Thanks,Phill

ICX7450 lost IP address after firmware update to 08.0.30h and serial console shows no signs of life

Hi,I've upgraded the firmware of our ICX7450-24P (primary image) and after reboot the switch works normally but it is no longer reachable at his IP address.The serial consoleshows no signs of life after connecting to it with aWirenest Console Cable (for use with ICX7250, ICX7450 ICX7750 Switches aftermarket replacement for 50-1000122-01 https://www.amazon.com/Wirenest-Console-Brocade-ICX7250-Switches/dp/B0BF5Z5X8Z ) and with a tested USB to serial adapter.Do you have any suggestions for getting the console back?Can a factory defaults resetfix it?Is there a way to start with the secondary image without interacting with the serial console?Many thanks in advance.

Permission Issue with SUPER_ADMIN role

vSZ version:6.1.2.0.487I created an administrator called `apiuser` and added to a group called `WiFi API Group`. Of course, SUPER_ADMIN role is granted to that group(contains ALL domains):By using this user's credential, I was able to login and call some APIs:https://{host}:8443/wsg/api/public/query/zonehttps://{host}:8443/wsg/api/public/query/aphttps://{host}:8443/wsg/api/public/query/clienthttps://{host}:8443/wsg/api/public/alert/event/listHowever, the following API endpoints return 403 error saying "Lack of privilege":https://{host}:8443/wsg/api/public/apshttps://{host}:8443/wsg/api/public/dhcpData/dhcpPools/{apMac}Do I have to grant any other permission to the group?https://community.ruckuswireless.com/t5/SmartZone-and-Virtual-SmartZone/REST-API-Permission-Denied-Error-When-Accessing-aps-Endpoint-on/m-p/110744/highlight/true#M6057This guy said that the group permission should be on the top-level system domain, but I cannot do that here:If I click "System", all 4 domains are moved to right automatically.Please help me!However,