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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Engage directly with RUCKUS experts for quick, reliable solutions to your technical challenges.

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Connect with peers, share experiences, and collaborate to solve even the toughest technical issues. 

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Monthly Webinar

June – The easy way to secure your Wi-Fi network with RUCKUS

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

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RTF Hospitality & MDU webinar

IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

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RTF Onboarding Days

Are you a new RUCKUS channel partner or a new member of an existing Channel Partner? If that’s you, then you may have questions, like Who is RUCKUS? and What sets us apart? Register to find out!


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Stay connected in person and online. Find events in your industry and connect with professionals just like you. 

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Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

Reference: https://en.wikipedia.org/wiki/IEEE_802.1Q. The PCP field is also known as priority / class-of-service.This is happening on all tagged VLAN traffic, including ARP packets. I tried two switches: an ICX 6450 and an ICX 7250.Using `ip pcp-remark 0` on the VE interface corrects all traffic except ARP.This is a very strange behavior -- possibly a bug? Can someone else confirm this?
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I have a network running Zone Director 3000 on firmware 9.12.3.0 build 166. I have 27 R500 access points working fine.I have two R500 on 104.0.0.0.1347.bl7 that i cannot get past being a Rogue AP showing as "Island"I'm not sure how to get these to correct firmware and join the ZD. I've reset them countless times, tried numerous things including the aforementioned firmware someone said should get them to join and upgrade
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Background :We currently used a ZoneDirector 1200 with 8 R650 AP all on a flat network. (No VLANS)We bought a Virtual Smart Zone (runningfirmware version 7.1.0000) and 8 R750 AP.Our current setup looks like this :Fortigate Firewall FG101 running version 6.2 firmware with three VLANS - VLAN 10-OT(172.16.x.1/255.255.255.0)VLAN 20-Corporate (192.168.x.1/255.255.255.0) and VLAN 100- BYOD (10.10.X.1/255.255.255.0). Fortigate runs DHCP for VLAN 10 and VLAN 100 while Windows server runs DHCP for VLAN 20 which is the current LAN (cable switch).There is a trunk configured between the fortigate and the FortiSwitch.Fortigate Switch 224E POE : also running the same VLANS as the fortigate and have a few ports dedicated to VLAN 10, VLAN 20 and VLAN 100. All receiving DHCP on all VLANS. I intend to put all 8 AP on this forti switch.DHCP Config for VLAN 20 - gateway: 192.168.x.1 , DHCP Server : 192.168.X.150 (a windows server VM), DNS :192.168.X.150DHCP Config for Vlan 10 - gateway : 172.16.X.1 , DHCP Server:172.16.X.1, DNS ::192.168.X.150DHCP Config for Vlan 100 - gateway : 10.10.x.1, DHCP Server : 10.10.X.1,DNS ::192.168.X.150What am trying to achieve.Am trying to get a scenario whereby I have 3 VLANs -VLAN 20 Corporate - Clients on this SSID will recieive DHCP address from the windows server in this subnet. But will need to authenticated VIA Active directory username and password.VLAN10 OT - Clients connecting to this SSID will recive DHCP address from the Firewall DHCP in this subnet. Only requires a passphraseVLAN100 - Clients connecting to this SSID will recive DHCP address from the Firewall DHCP in this subnet. Only requires a passphrase.Current work done :Ive installed the Virtual Smart Zone and AP are online. Virtual Smart Zone is on VLAN 20 and has an ip of192.168.x.254/255.255.255.0However , I need 3 SSIDs based on the VLANs 10,20,100 networks.Once a client connect to the SSID, they should hit the DHCP for the respective VLAN associated with the SSID just like it works when on LAN.How can I go about this , am fairly new to Ruckus configuration.Thanks and happy to provide more information that can assist.If you are able to i wouldnt mind to get more information about the following details:How do I associate the VLAN with the SSID?How will the DHCP get to the client on each SSID?Is there a need to configure a port settings on the fortiswitch ?How does the traffic travel between DHCP, Virtual Smart Zone and the Clients connecting to the AP.
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Aloha,This is our first time testing Ruckus products, and we've encountered an issue while configuring FIPS mode. I believe that the SIG files were not copied to the switch during the09.0.10j_cd8 update. I'm now experiencing a boot loop, and haven't yet managed to resolve it. Attempted TFTP image transfer from the bootloader, and mounting the files from a USB with the manifest file, no luck.If there is a technical guide for recovery in this scenario that I've overlooked, please direct me to it. From my understanding, this switch was not purchased new/through an authorized channel, so I do not believe it has any warranty or technical support coverage.Thanks!Ruckus Networks Bootloader: 10.1.27T215 (Feb 06 2025 - 20:29:34)
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I've tried countless times to get my ICX-7450 past 08.0.80f without successChat GPT is trying to tell me my A0 ASIC is limiting things, the BCM56548_A0but googling doesn't confirm thisI get kernel panics for all UFI images, and even non UFI past08.0.80fany tricks? I need some features from 08.0.90d and up, specifically the 40G breakout capability (chat GPT tells me this is the earliest revision supporting)
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Use the latest attapoll referral code [OVKUF] for free and get $0.50. So use it now!!Some people have also confirmed of getting $20 sometime while using the referral code OVKUF.I started using AttaPoll recently, and it's been a surprisingly easy way to make a bit of extra cash during my downtime. The surveys are short and straightforward—perfect for when I’m commuting or just relaxing. When I signed up, I used the referral code [OVKUF], which gave me a small bonus after I finished my first survey.
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!