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What is the RUCKUS Technical Family?

RUCKUS Technical Family (RTF) is a vibrant community of networking professionals and technology enthusiasts using RUCKUS solutions.

More than just another tech group, RTF thrives on the connections and expertise of its members.
 

Why You Should Join RTF

We are passionate about creating simple, powerful networking solutions. Join us to share knowledge, gain early access to new technologies, and connect with top engineers. As a partner, you'll enjoy exclusive webinars, direct collaboration with experts, and access to a global network in over 20 languages.

Join the RUCKUS Technical Family today and be part of a community built on knowledge and relationships.

Why choose the RUCKUS Technical Family?

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RTF provides regular webinars and newsletters with all of the latest industry insights to keep you ahead of the curve.

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Webinars

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Monthly Webinar

May – RUCKUS Professional Services for Partners and Integrators

Stay ahead with our monthly webinars that cover the latest trends, updates, and best practices in networking technology. Designed for continuous learning and keeping your skills sharp, these sessions are perfect for all RUCKUS professionals. Our webinars qualify eligible Partners to receive Continuing Education (CE) points, an easy and convenient way of extending their RUCKUS certifications! More information can be found here.

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IPTV & Streaming media; MDU Best Practices

Dive into specialized content focused on Multi-Dwelling Units (MDU) and the hospitality sector. Learn how to design and deploy customized RUCKUS solutions to meet the unique challenges of these environments.

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Webinar archive

Check out older webinar recordings available in a variety of local languages.

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RTF Onboarding Days

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Forums

Discuss your local projects and ask any technical questions using our dedicated RTF forums channel. Our global team of System Engineers take an active part in these discussions, offering help and advice. For the list of all forum topics visit community.ruckuswireless.com.

RUCKUS Community

We have a small number of remaining ICX 7250s which are running 8.0.95. They are mostly in environments that require a quiet switch (albeit not fanless) with more than 12 POE ports, and I don't really have budget to replace them.I upgraded one of our spares to 9.0.10j_cd7T213 to play around. There are the usual oddities I've also seen with version 10 (prompting for a username on "enable" seems like a behavior change specifically designed to enrage experienced network engineers...) but only one thing I really found concerning. By policy we disable all management except SSH and serial console on all network devices - it's non-negotiable.Booting our standard configuration on the 7250 with 9.0.10 yields this, just before the console first prompts for login:Config parsing complete: 0.43 percent time: 00:10 parsed: [ver 09.0.10j_cd7T213]Error - Config send failedError [1 ui_common_send: Not able to apply - itc error please try again] parsing line: [no web-management https]show run from a privileged exec does show the "no web-management https" statement, and it does not appear the switch is actually listening on port 443, but, more disturbingly, if I then interactively reconfigure the switch with "web-management https" and then "no web-management https" it throws the same "Config send failed" error and rejects all subsequent configuration statements.Is this the kind of thing to expect from 9.0.10? I haven't tried downgrading a switch from 9 or 10 to 8, but maybe this is the time...
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My Ruckus R560 is managed by Ruckus ONE. My mobile phone is connected to the R560's SSID. Some apps may generate traffic.I find that my mobile phone has three sessions in the "/Clients/Wireless/Clients List/Overview".I also find one completed session in the "/Clients/Wireless/Clients List/Report".Could you help me to confirm what the other two sessions are?
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Good morning,I'm currently trying to write a script (preferably Python) that first counts the number of APs on my network. Next, every time this network is changed, I'd like to re-run the count script and log whether there are still the same number of APs on the network or not. I've looked through the Virtual SmartZone API and haven't found much on how to get a list of the APs on the network, I've only found requests that retrieve the list of zones.Any help would be greatly appreciated. Thank you.
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Background :We currently used a ZoneDirector 1200 with 8 R650 AP all on a flat network. (No VLANS)We bought a Virtual Smart Zone (runningfirmware version 7.1.0000) and 8 R750 AP.Our current setup looks like this :Fortigate Firewall FG101 running version 6.2 firmware with three VLANS - VLAN 10-OT(172.16.x.1/255.255.255.0)VLAN 20-Corporate (192.168.x.1/255.255.255.0) and VLAN 100- BYOD (10.10.X.1/255.255.255.0). Fortigate runs DHCP for VLAN 10 and VLAN 100 while Windows server runs DHCP for VLAN 20 which is the current LAN (cable switch).There is a trunk configured between the fortigate and the FortiSwitch.Fortigate Switch 224E POE : also running the same VLANS as the fortigate and have a few ports dedicated to VLAN 10, VLAN 20 and VLAN 100. All receiving DHCP on all VLANS. I intend to put all 8 AP on this forti switch.DHCP Config for VLAN 20 - gateway: 192.168.x.1 , DHCP Server : 192.168.X.150 (a windows server VM), DNS :192.168.X.150DHCP Config for Vlan 10 - gateway : 172.16.X.1 , DHCP Server:172.16.X.1, DNS ::192.168.X.150DHCP Config for Vlan 100 - gateway : 10.10.x.1, DHCP Server : 10.10.X.1,DNS ::192.168.X.150What am trying to achieve.Am trying to get a scenario whereby I have 3 VLANs -VLAN 20 Corporate - Clients on this SSID will recieive DHCP address from the windows server in this subnet. But will need to authenticated VIA Active directory username and password.VLAN10 OT - Clients connecting to this SSID will recive DHCP address from the Firewall DHCP in this subnet. Only requires a passphraseVLAN100 - Clients connecting to this SSID will recive DHCP address from the Firewall DHCP in this subnet. Only requires a passphrase.Current work done :Ive installed the Virtual Smart Zone and AP are online. Virtual Smart Zone is on VLAN 20 and has an ip of192.168.x.254/255.255.255.0However , I need 3 SSIDs based on the VLANs 10,20,100 networks.Once a client connect to the SSID, they should hit the DHCP for the respective VLAN associated with the SSID just like it works when on LAN.How can I go about this , am fairly new to Ruckus configuration.Thanks and happy to provide more information that can assist.If you are able to i wouldnt mind to get more information about the following details:How do I associate the VLAN with the SSID?How will the DHCP get to the client on each SSID?Is there a need to configure a port settings on the fortiswitch ?How does the traffic travel between DHCP, Virtual Smart Zone and the Clients connecting to the AP.
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I bought 4 of the above PN's as they showed 8G to use in icx-7250 and connect with an older RAID controller that uses 8G.only option in webview on the switch is 1g or 10g. Anything I can do in the CLI to match 8G?
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Hello,Can someone just explain where is the position of this temperature sensor exactly.I understand the one that is call "MGMT THERMAL PLANE", but this is not clear for me about the air outlet.Is it wherechassis pierced with a small hole above the PSU ? because there is no fan at this place, so it's just natural convection outtake ?At summer time, my icx7250 switch frequently to the high cpu fan speed because the temperature is two high.The temperature low threshold seems quite low : 41°c to toggle two high speed, but only 34° to come back to low speed.Thanks, Laurent.
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Featured resources
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Network Security with Zero Trust

Traditional security models aren't enough to combat today's cyber threats. Learn how RUCKUS Networks empowers organizations to implement Zero Trust principles—for continuous verification, strict access controls, and enhanced network protection.

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RUCKUS Education Videos

The RUCKUS Education channel focuses on explaining fundamental concepts and protocols in the Wired and Wireless networking arena. We also provide demonstrations of different tasks in relation to the RUCKUS brand of products.

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Technical documents

Check out our library of technical documents: release notes, configuration, best practice, deployment guides and more!