Security

Report a potential issue: RuckusNetworkSecurity@arris.com

The Ruckus Security Incident Response Policy

View customer-only security bulletins


Ruckus response to the WPA2 (KRACK) vulnerability:
Ruckus Wireless Support Resource Center

The Ruckus Product Security Team is responsible for researching, analyzing and responding to security incident reports related to Ruckus products. This team is the first point of contact for all security incident reports and works directly with Ruckus customers, security researchers, government organizations, consultants, industry security organizations, and other vendors to identify security issues with Ruckus products. This team is also responsible for publishing security advisories and communicating with outside entities regarding mitigation steps for addressing particular security issues with Ruckus products.

Reporting a Security Issue to Ruckus

Ruckus encourages individuals and organizations to report all Ruckus-related product related vulnerabilities and security issues directly to Ruckus via our email alias: RuckusNetworkSecurity@arris.com.

A link to the Ruckus Security Incident Response Policy is available here.

Please provide a detailed description of the issue along with sufficient information to reasonably enable Ruckus to reproduce the issue. Please also include a technical contact, list of Ruckus products affected and any other helpful information such as logs and console messages etc.

If you are a currently experiencing a network outage or need help configuring a security feature, please contact Ruckus via any of the contact methods listed on the Support Contact page.

Ruckus highly recommends protecting the email communication with the PGP key below for encrypting any sensitive information sent to Ruckus.

To send the confidential information always use PGP Keys only. Please ask for the key info and keys by sending email to RuckusNetworkSecurity@arris.com.


Security Bulletins

IDTitleVersionRelease DateEdit DateFAQ
20180917Automatic DNS Registration and Proxy Autodiscovery Vulnerabilities (VU#598349)1.0September 17, 2018September 17, 2018
20180906Intel Speculative Execution Vulnerabilities (CVE-2018-3615, CVE-2018-3620, CVE-2018-3646)1.0September 6, 2018September 6, 2018
20180816Dictionary attacks on WiFi Protected Access (WPA & WPA2) Protocols1.0August 16, 2018August 16, 2018
20180815Linux Kernel TCP Reassembly Algorithm Remote DOS Vulnerability (CVE-2018-5390)1.2August 15, 2018September 6, 2018
20180618SPECTRE-NG Vulnerabilities - (CVE-2018-3639, CVE-2018-3640)1.0June 18, 2018June 18, 2018
20180601Vulnerabilities in Openssl (CVE-201703738, CVE-2018-0733, CVE-2018-0739)1.0June 1, 2018June 1, 2018
20180516Ruckus SmartZone Sensitive Information Disclosure Vulnerability1.1May 16, 2018May 22, 2018
20180427SmartZone Security Best Practices for Network Security1April 28, 2018April 28, 2018
20180319Security vulnerabilities addressed by NTP (CVE-2016-1549, CVE-2018-7182, CVE-2018-7170, CVE-2018-7184, CVE-2018-7185, CVE-2018-7183)1March 19, 2018March 19, 2018
20180226XSS vulnerability in Ruckus ICX FastIron - (CVE-2013-6786)1February 26, 2018February 26, 2018

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