Secure Guest Access
What it means:
Visitors to any environment—schools, colleges, government agencies, retail, hospitality, offices or practically anywhere—arrive expecting easy and secure connectivity for their devices. Secure guest access means allowing visitors (vendors, partners, consultants—visitors of any kind) a way to securely access the internet and/or local network resources services over the wireless or wired network.
Why you should care:
When done right, guest access is a win for both the end-user and the organization providing it. Guest users are more productive when they can get online quickly and easily. Internet connectivity helps the visitor conduct whatever business or activity brings them to your environment, which also benefits the organization. Modern guest access systems let visitors securely self-provision their devices for internet access without IT involvement, avoiding costly and labor-intensive help desk tickets. These systems let IT teams customize network onboarding workflows, which may be sponsor-initiated, sponsor-approved, or entirely self-service. Guests receive their individual login credentials via SMS, email or printed vouchers.
IT teams can customize the onboarding portal so that the look and feel supports the organization’s brand. They can grant access for a specified period depending upon how long the user will remain on site. Guest users typically get internet access only—they don’t see internal network resources. IT gains visibility and control over devices on the network, with the ability to revoke access at any time. An up-front security posture check with remediation further enhances security.